CACP Bulletin

Spring 2018

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10 CACP Spring 2018 Chief Troy Cooper, Saskatoon Police Service Deputy Chief Robert Walsh, Cape Breton Regional Police Service Commissioner Brenda Lucki, Royal Canadian Mounted Police Chief Mark Mitchell, City of Kawartha Lakes Police Service We have a lot of work to do, and a decreasing amount of time to do it. Your IT partners, whether internal employees or external organizations, cannot accomplish these tasks without guidance from the Executive. If you run a PSAP as part of your organization, as many police organizations do, your attention is needed on these matters now. NG9-1-1 should not be viewed as a standalone project. Windsor Police Service Superintendent Brendan Dodd, Chair of the CACP's Information and Communication Technology (ICT) Committee empha- sizes the strong links that will exist between NG9-1-1 Systems and Canada's planned 700MHz Public Safety Broadband Network (PSBN). He notes "the capabilities the PSBN will bring are transformational for the day-to-day operations of Canadian first responders. Police, firefighters and paramedics will use that network to transport millions of data transactions every day. An ecosystem of critical public safety applications (apps) that rely on the PSBN will emerge, and it is anticipated that NG9-1-1 systems will be among them. Images, video and other critical information submitted to PSAPs by citizens via NG9-1-1 will need to be distributed to enroute responders via reliable and secure networks that give priority and pre-emption to critical public safety related data traffic." There is also a strong Emergency Management component to NG9-1-1 and the PSBN. Toronto Police Service Staff Sergeant Don Campbell, Co-chair of the Canadian Tri-Services Emergency Management Committee, adds an additional and valuable perspective. "From an Emergency Management viewpoint, public alerting is a key complement to NG9-1-1 systems. In the event of major incidents such as floods, storms or fires, the ability to quickly and efficiently notify those in a dangerous geographical area becomes a life or death matter. This timely notification also has the benefit of potentially reducing 9-1-1 calls so that PSAP workers and first responders are better able to do their job." He draws a connection between NG9-1-1 and the PSBN by highlighting some of the gaps that first responders are currently experiencing: • Enhanced protective equipment • Real-time threat and hazard information • Resilient communications systems (urban/rural) • Characteristics and location of threats/hazards • Multi-Agency Command System(s) • Real-time information distribution These gaps reinforce the need to support critical public safety commu- nication capabilities. We start by identifying, evaluating and supporting technological innovation, such as NG9-1-1 and PSBN. However, in order to properly manage short- medium- and long-term strategic planning and procurements, we must also identify and consider the broader emergency response community and document their collective expectations and requirements for accessing information using wireless communications. CONCLUSION Does your organization have a documented road map to the future that includes NG9-1-1, advanced analytics, comprehensive and secure mobile technologies, and real time centre considerations? Building a road map is a complex process that will require the allocation of focused resources. But, a carefully planned road map has the advantage of getting our organization to where it needs to be, when we need it there. As an immediate imperative, police executives in Canada must ensure that the planning process for NG9-1-1 has been established, and that critical elements of that project are funded in 2019 operating budget submissions. In short, now is the time to review of the status of NG9-1-1 planning. The final words of the Coalition's report cannot be improved upon. "The evolutionary journey to NG9-1-1 is underway, and PSAPs cannot defer their transition planning efforts. The required investments and changes over the coming months and years will be substantial for PSAPs, responders and citizens across Canada." The very least we should do this year is ensure that our 2019 budget requests reflect necessary procurements, like a NENA i3 IP Phone system. Whether or not the implementation of NG9-1-1 creates an emergency for us is clearly in our hands. POLICE LEADERSHIP APPOINTMENTS: The CACP congratulates the following members on their appointments.

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